![]() Western Digital does not perform data recovery services. If the drive is in warranty, please refer to Answer ID 10336: Get a Warranty Replacement, Power Supply, or USB Cable for your WD Product. To replace a failed or damaged drive under warranty, please check the drive's warranty. Try a different USB port and cable.įor instructions, please refer to Answer ID 1275: Steps to Change Drive Letter Assignment in Windows.įor instructions, please refer to Answer ID 12452: Check Drive for Errors or Failure on Windows and macOS.įor instructions, please refer to Answer ID 8200: Instructions to Format a Drive for Use with Windows or macOS.įailed or Damaged Drive Warranty Replacement Reconnect and ensure all connections are secure and right. Safe Eject and remove the USB cable from the drive and the computer. Replace a faulty USB cable with a new one. Check the USB cable and try a different cable.Use following troubleshooting steps to resolve the fatal hardware error message. Virtual Disk Manager: The request failed due to a fatal device hardware error. ![]() Error 0x800701E3: The request failed due to a fatal device hardware error.The request failed due to a fatal device hardware error. The request failed due to a fatal device hardware error can occur when it is not possible to read or write to the drive. Be sure to restart the computer for correct operation of the external hard disk.Learn about the Fatal Hardware Error messages when using external drives.*END It is better to select Full formatting, although it will take more time, but the disk will be fully functional and the fatal device hardware error on Windows 10 will disappear without a trace. Select the external hard drive and click on it with the right mouse button. To do this, simultaneously press the key combination Windows + E. If none of the previous methods helped, all you have to do is format the external hard disk. This method is also harmful for external hard drive data. Pay attention: select GPT if you use Windows 10 and MBR if you use another Windows version.Īfter that, restart the computer and check if “the request failed due to a fatal device hardware error” has disappeared. Now select the MBR (master boot record) partition style or partition table GUID (GPT) to initialize the disk. Select an external hard drive and right-click on it. Right-click Start and select Command Prompt (run as administrator). A backup must be made beforehand (see method 3). Initialization of the disk will simultaneously check it, correct it, and also delete all the data on it. Initialization as solution to “the request failed due to a fatal device hardware error” You can work in several modes, depending on your needs. This is easy to do with the best recovery software, DiskInternals Partition Recovery. If you cannot access your data or if your files are already lost, recover them as soon as possible. Resave your files first!Īll methods of solving this problem on an external hard drive can harm your data, so it’s best to restore them somewhere for example, on another healthy external drive, on a computer, etc. Wait until the process is complete and check if the “the request failed due to a fatal device hardware error” is gone. From the list, select Update Driver Software. ![]() Now select the desired external drive and right-click on it. Simultaneously press the key combination Win + X, then select Device Manager -> Disk Drivers. Outdated drivers lead to interruptions in the operation of external hard drive. ![]() To fix “the request failed due to a fatal device hardware error”, you can update the driver. ![]()
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